Customer Accounts & Administration Associate (Bali - Relocation Support Available)
Join SIA Engineering Company, a global leader in aircraft maintenance, repair, and overhaul (MRO) services, as our Customer Accounts & Administration Associate in beautiful Bali, Indonesia. This is a unique opportunity to combine your administrative expertise with a vibrant international work environment. As part of our dynamic team, you'll play a crucial role in supporting our customers and ensuring smooth operations across our global network.
In this role, you'll handle a variety of administrative tasks, including customer account management, document processing, and coordination with internal teams. You'll work closely with our finance department, ensuring accurate and timely financial reporting and reconciliation. Additionally, you'll assist in organizing and managing our office operations, maintaining a high level of efficiency and organization.
📋 Tanggung Jawab Pekerjaan
- Manage customer accounts, including invoicing, payments, and follow-ups
- Process and maintain customer documents and contracts
- Coordinate with internal teams to ensure timely and accurate information sharing
- Assist in financial reporting and reconciliation tasks
- Support office operations, including filing, record-keeping, and general administrative duties
- Assist in organizing and managing office events and meetings
- Maintain and update customer databases using Salesforce
- Ensure compliance with company policies and procedures
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Accounting, or related field
- Minimum 2 years of experience in administrative or customer service roles
- Strong knowledge of Microsoft Office Suite, particularly Excel and Outlook
- Experience with Salesforce or similar CRM systems is a plus
- Excellent communication and interpersonal skills
- Attention to detail and organizational skills
- Ability to work well in a team environment
- Fluency in English (both written and spoken)
🛠️ Keahlian
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